Summary of solutions when Parallels Desktop does not share folders

In this article.Parallels Desktopdoes not share folders with your Mac OS.

What to do if Parallels Desktop is not shared

There are several ways to deal with Parallels Desktop's inability to share folders, and we will explain them step by step.

To reinstall Parallels Desktop

Step 1: Start the virtual machine

Click the Parallels Desktop icon on the Mac menu bar and select "Control Center.

Start the virtual machine.

Step 2: Click [Virtual Machine

Click on "Virtual Machine" from the Mac menu bar.

Step 3: Click [Reinstall Parallels Desktop Tools

[Click "Reinstall Parallels Desktop Tools.

Step 4: Restart the virtual machine

Restart the virtual machine.

When using the command prompt

Step 1: Type [CMD] and press Return/Enter

Click the Windows "Start" button, type "CMD" and press Return/Enter to display the command prompt.

Step 2: Enter the command prompt

Type the following line at the command prompt and press Return/Enter.

sc query prl_fs

Type the following line at the command prompt and press Return/Enter as well.

 sc query prl_tg

Make sure STATE is set to RUNNING.

Step 3: Restart the virtual machine

Restart the virtual machine.

Contact Parallels Desktop Support

If the problem is not resolved by the methods described so far, it is best to contact Parallels Desktop directly.

If you have a problem with the Parallels DesktopCustomer SupportFor more information on Parallels Desktop support and how to contact us, please see the following articles

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In this article.Parallels Desktopdoes not share folders with your Mac OS.