Summary of solutions when Parallels Desktop does not work

In this article.Parallels DesktopThis section describes what to do when the

What to do if Parallels Desktop does not work

Repair possible problems with the MacOS file system

Repair problems with the MacOS file system (as some Parallels Desktop files may be affected by these problems).

Select [Utilities

Start Finder and select "Utilities" from "Applications".

Click [Disk Utility

[Click on "Disk Utility.

(Macintosh HD-Data by default).

Select the MacOS startup volume (Macintosh HD-Data by default) in the left column.

Click on [First Aid

[Select "Macintosh HD-Data by default" and click "First Aid.

Click [Execute

[Click "Run" to begin the process of checking the selected volume for errors.

Click [Done

When First Aid is complete, click "Finish.

Now restart the Mac.

Restart the Mac and start Parallels Desktop.

Disable the firewall.

Please disable the firewall on your Mac, as the firewall on your Mac may prevent Parallels Desktop from starting.

Step 1Launch [System Preferences] from the Apple menu.

Launch "System Preferences" from the Apple menu.

Step 2:Click on the [Security and Privacy] icon

[Click on the Security and Privacy icon.

Step 3:Click [Firewall

Click on the top tab menu [Firewall].

Step 4:Click on the key in the lower left corner.

To configure the firewall, click on the key in the lower left corner.

Step 5:Click [Unlock

Enter the password and click "Unlock".

Step 6:Click [Turn off firewall

[Click on "Turn off firewall.

Click on the key in the lower left corner so that it cannot be changed at the end.

The firewall is now turned off.

ParallelsDesktop latest version installed

Access the ParallelsDesktop website

ParallelsDesktop websiteand click "Buy Now.

[Select "Upgrade to the latest version

[Click "Buy Now" and select "Upgrade to Latest Version.

[Select "Upgrade to the latest version" to download and install.

Even if you upgrade now, there is a 14-day trial period, so you don't have to pay anything if it doesn't work out.

It is not too late to pay after ParallelsDesktop has been successfully installed and Windows has been successfully reinstalled and confirmed to work.

Contact Parallels Desktop

If the problem persists, it may be best to contact Parallels Desktop directly.

If you have a problem with the Parallels DesktopParallels Supportto contact us.

For information on how to contact Parallels support, please see the following article

summary

This article described what to do when Parallels Desktop does not work.